BUSINESS RESEARCH

Neuroleadership in Action: Using brain science for better teamwork

The human brain is a powerful tool, and as a leader, harnessing its potential can transform team dynamics. Imagine understanding what drives your team, making collaboration less about guesswork and more about strategy. This Hot Topic explores 'neuroleadership'—combining neuroscience and leadership strategies—to unlock creativity, boost engagement, and bring out the best in every individual, improving teamwork and focus.

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Neuroleadership in Action: Using brain science for better teamwork

Understanding Leadership through Neuroscience

Understanding how the brain works can help leaders connect more deeply with others, fostering higher levels of energy, creativity, engagement, and productivity. Neuroleadership combines insights from neuroscience with leadership strategies, offering a toolkit that can enhance decision-making, motivation, and interpersonal relationships. It enables leaders to tap into shared motivations, improve communication, and create environments where individuals and teams can perform at their best.

Friederike Fabritius and Hans Hagemann’s book The Leading Brain introduces the Fun, Fear, and Focus framework, illustrating how the brain’s natural responses to different stimuli can be harnessed to boost engagement, motivation, and performance. Achieving the right balance of Fun, Fear, and Focus leads to enhanced learning and, ultimately, improved performance. Through this lens, leaders can better navigate the complexities of human behaviour while ensuring their teams remain focused on collective goals.

Fun: Create a positive. Motivating Environment:

Positive emotions are powerful tools for keeping your team engaged and creative. These feelings are linked to a chemical in the brain called dopamine, which plays a key role in how we experience motivation and pleasure. When dopamine is released, it helps people feel rewarded for their efforts, which in turn boosts their desire to learn and work effectively. Leaders who create a workplace where people feel happy, appreciated, and valued trigger the release of dopamine, leading to better performance and stronger teamwork (Zak, 2017).

When dopamine levels are high, people are more likely to think creatively. This is because dopamine improves cognitive flexibility, which is the brain’s ability to adapt and think in new ways. Research by Ashby et al. (1999) found that dopamine enhances problem-solving by helping people switch between tasks and explore new ideas more easily. For example, celebrating team successes or providing positive feedback not only improves morale but also makes it easier for employees to find creative solutions. As Rock (2008) points out, “engaging the brain’s reward system through positive feedback and recognition can significantly improve how people think and solve problems.”

Leaders who understand how dopamine works can build a culture where teams feel motivated and supported. By focusing on positive emotions and using strategies like recognition and praise, leaders can encourage creativity and flexibility, making sure their teams are ready to tackle challenges and perform at their best.

Fear: Manage Stress to Build Psychological Safety

Fear and stress can greatly impact how we respond to challenges. When we feel stressed or afraid, the brain releases noradrenaline, a chemical that prepares us to act quickly. This is part of the body’s natural fight or flight response, which kicks in when we sense danger or pressure. While some stress can keep us alert, and driven to meet deadlines, for example, too much can overwhelm us, making it harder to think clearly and make effective decisions. Whilst being out of our comfort zone can be good for learning new things, consistent discomfort can shut down our ability to grow. 

In moments of fear or stress, the amygdala, the part of the brain that controls emotions, takes over. This can cause us to focus on the threat, rather than finding solutions. At the same time, the prefrontal cortex, which helps us stay calm and make thoughtful decisions, becomes less active. This imbalance can lead to quick reactions but poor long-term choices. Research by Eisenberger (2003) shows that the brain responds to social threats, such as rejection or criticism, similarly to physical pain. This explains why a tense work environment or harsh feedback can overwhelm employees, making it difficult for them to stay focused and perform at their best.

Leaders who recognise this can take proactive steps to reduce stress in the workplace. Encouraging open communication, offering constructive feedback, and focusing on solutions rather than problems helps employees feel supported. Creating an environment of psychological safety, where team members feel safe to share their ideas and make mistakes without fear of judgement, helps keep the amygdala in check. This allows the prefrontal cortex to remain engaged, leading to clearer thinking, better decision-making, and stronger team collaboration. Supporting this, Google’s influential Project Aristotle (2012-14) found that Psychological safety – the safety to take risks – was found to be the most important condition in creating high-performing teams.

Additionally, Brackett, Caruso, and Stern (2019) emphasise that leaders who demonstrate emotional intelligence and empathy can significantly reduce stress responses in their teams. “Leaders who acknowledge the emotional responses of their team and provide support build trust and lower the risk of burnout.”

Focus: Enhance Attention and Cognitive Flexibility

Our ability to focus and make good decisions depends on how well our brain manages attention. A chemical in the brain called acetylcholine helps us stay focused by blocking out distractions and keeping us on track. However, when we feel overwhelmed or stressed, the brain switches to handling the stress first, making it harder to concentrate. The prefrontal cortex, which helps us focus and make decisions, becomes less effective because the brain is prioritising stress management. This means acetylcholine is not used as efficiently, making it harder to focus for long periods. Enhanced attention – focusing for sustained periods – is important for many creative, problem-solving, and teamwork challenges.

Leaders can support their teams by encouraging practices that reduce distractions and help the brain maintain attention. Techniques like mindfulness, time management, and regular breaks help keep the brain refreshed and focused, making it easier to stay productive. For example, working in short, focused sessions followed by short breaks can boost concentration and prevent burnout. Creating quiet workspaces free from interruptions also helps maintain focus.

However, staying focused is only part of the equation. Leaders also need to cultivate cognitive flexibility, which is the brain’s ability to shift between tasks, ideas, or problem-solving strategies. This flexibility allows teams to adapt quickly in dynamic environments. It is closely tied to neuroplasticity, the brain’s natural ability to rewire itself by forming new neural connections through learning and new experiences. According to Miller and Cohen (2001), the prefrontal cortex plays a key role in regulating cognitive control and flexibility, enabling individuals to adapt to changing environments and challenges. Encouraging employees to regularly engage in new challenges and experiment with different roles helps develop this flexibility, making teams more adaptable and innovative.

By creating a culture of continuous learning and experimentation, leaders promote this adaptability within their teams. Cross-training, where employees learn different roles, and collaborative problem-solving sessions, encourage diverse thinking and problem-solving approaches. These practices not only build flexibility but also empower teams to handle complex challenges more effectively, fostering innovation and resilience.

Referenced techniques

Technique

Neuroscience

Neuroscience offers a deep understanding of the way we think and act. Case studies present the solutions adopted by companies to implement these new findings in their organisation, improving performances and results.

Technique

Emotional Intelligence

High levels of emotional intelligence benefit individuals in any occupational field. The concept describes three types of model that help us to understand the notion of Emotional intelligence and reviews a wide range of benefits, weaknesses and key success factors.

Technique

Employee Burnout

In the pursuit of organisational excellence, we are often guilty of neglecting our personal health and wellbeing. Consequently, it has recently been estimated that up to 44% of employees experience symptoms of severe emotional exhaustion or stress - known commonly as burnout.

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